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What should I do if I receive an incorrect or faulty item?

If you receive an incorrect or damaged item, please contact customer service by sending an email to wecare@gioseppo.com. Do not forget to include your order number. In the case of defective items, remember to include photographs showing the product from all angles (front, side and sole), as well as the damage (close-up). Please provide a clear and complete description of the defect.

Nuestro equipo de atención al cliente revisará tu caso y te ofrecerá una solución lo antes posible.

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