Your privacy choices
PRIVACY POLICY
COOLSHOE, S.L.U. (Tax ID B03987286) is part of the “GIOSEPPO” BUSINESS GROUP. In this specific case, COOLSHOE, S.L.U. is the company responsible for the marketing of “GIOSEPPO” products through its website https://gioseppo.com/. Therefore, throughout this document, we will refer to the aforementioned companies collectively as “GIOSEPPO.”
Website Owner
COOLSHOE, S.L.U.
Tax ID (C.I.F.) No. B-03987286
Address: C/ Marie Curie, 38, 03203, Elche (Alicante) – Spain
Phone: +34 966 060 601
Email: dpd@gioseppo.com
Website: https://gioseppo.com
1. Collection of Personal Information
Through this notice, GIOSEPPO informs the USERS of its services (hereinafter, the “USER” or the “USERS”) about its Personal Data Privacy Policy (hereinafter, the “personal data”), in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, regarding the protection of natural persons with respect to the processing of personal data and the free movement of such data, repealing Directive 95/46/EC (GDPR), and Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).
This information is provided so that USERS may freely and voluntarily decide whether they wish to provide GIOSEPPO, as the controller of this website, with the personal data that may be requested from them or that may be obtained from USERS as a result of using the services offered herein.
2. Use of Personal Information
The personal data collected will be automatically processed and incorporated into the corresponding automated files managed by GIOSEPPO (hereinafter, the “Files”).
GIOSEPPO provides USERS with the appropriate technical resources so that, prior to giving their consent, they can access this notice about its Personal Data Privacy Policy or any other relevant information and can provide their consent for GIOSEPPO to proceed with the automated processing of their personal data.
Unless otherwise indicated, answers to questions about personal data are mandatory, as failure to respond will result in a reduction in the quality or quantity of the corresponding service, unless otherwise specified. If the USER decides not to provide their personal data to GIOSEPPO, the company will not be able to offer any of its services.
The USER guarantees that the personal data provided to GIOSEPPO are truthful and is responsible for communicating any changes to them.
The collection and automated processing of personal data are intended to maintain the contractual relationship established, if any, with GIOSEPPO; to manage, administer, provide, expand, and improve the services to which the USER decides to subscribe, register, or use; to adapt such services to the preferences and tastes of USERS; to study the use of the services by USERS; to design new services related to such services; to send service updates; and to send, by traditional and electronic means, technical, operational, and commercial information about products and services offered by GIOSEPPO and/or third parties, both currently and in the future.
The purpose of collecting and processing personal data also includes sending survey forms, which the USER is not obliged to complete.
The type of information we collect may include, among others, personal details such as name, address, date of birth, gender, email address, etc. We collect this information when you send it to us through the newsletter, contact forms, and similar means.
Likewise, when you visit our website, we collect browsing data using typical statistical collection tools — site visits, most viewed pages, USERS, countries, etc.
This data may be used for event organization, statistics generation, or other website functions, as well as to provide you with the services offered through it.
We may also use it to send you information and materials via email about products, offers, and news that we consider may be of interest to you, both in relation to our products and company, as well as those of our business partners. You will only receive such information if you have authorized us to do so.
We may analyze visits to the website and understand the interests of our visitors both globally and individually, which will provide us with insights to help improve our products, services, features, and/or promotions that may be of greater interest to you.
Our website and the collected information are managed and controlled by GIOSEPPO. Personal information will be managed in accordance with current data protection legislation and this privacy policy.
To keep your information secure, we have implemented various security measures. Your personal data are stored within secure networks and are accessible only to a limited number of people with special access rights, who are required to maintain the confidentiality of such information.
Nevertheless, whenever you provide personal information online, there is a risk that third parties, beyond our control, may intercept and use that information. Although GIOSEPPO strives to protect personal data and your privacy, we cannot guarantee the security of the information you disclose online, and it is therefore provided at your own risk.
3. Security of Personal Information
GIOSEPPO has adopted the legally required levels of security for the protection of personal data and will seek to install any additional technical means and measures within its reach to prevent the loss, misuse, alteration, unauthorized access, or theft of the personal data provided to GIOSEPPO, both in physical establishments and through the website. However, the USER must be aware that Internet security measures are not infallible.
4. Use of Cookies
GIOSEPPO uses cookies, which are automatically installed on the USER’s computer, to improve the service provided to its USERS. A cookie is simply a text file placed by a web server on the computer’s hard drive. Cookies cannot be used to run programs or transmit viruses to the USER’s computer and do not contain any kind of information about USERS; they contain only technical information that allows proper communication with GIOSEPPO.
However, the USER may, at any time, accept or reject cookies. Although most browsers automatically accept cookies, the USER can configure their browser to prevent the creation of cookies, although the USER should be aware that disabling this function may sometimes hinder the proper operation of the services provided by GIOSEPPO.
The cookies used on this website are, in any case, temporary and have the sole purpose of making subsequent transmission more efficient. Under no circumstances will cookies be used to collect personal information.
5. IP Addresses
The website’s servers may automatically detect the IP address and domain name used by the USER. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is recorded in a duly registered server activity log, which allows the subsequent processing of the data for statistical purposes only — such as determining the number of page impressions, visits to web services, the order of visits, points of access, etc.
6. Transfer of Data to Third Parties
GIOSEPPO is absolutely opposed to the practice of spamming and never engages in such conduct. GIOSEPPO only sends information to the email addresses provided by those who have registered as USERS on the GIOSEPPO website and, therefore, have accepted the General Terms and Conditions and its data protection policy for the sending of such information, or, where applicable, to those individuals who, after a prior telephone contact, have authorized the sending of these emails.
GIOSEPPO will also not permit the use of such practices by USERS and will withdraw any services contracted with GIOSEPPO if such behavior occurs, reserving the right to take any legal action deemed appropriate.
GIOSEPPO may, where applicable, transfer personal data to third parties. When this occurs, USERS will be duly informed in the personal data collection forms, along with the identification of both the transferring company and the third party, the type of activities in which it is engaged, and the purpose of the data transfer.
The USER may object at any time to any or all of the aforementioned transfers by exercising their rights as detailed below.
We do not sell, trade, or otherwise transfer your personal information to third parties without prior notice to you and in compliance with current data protection laws. All members of our Group value the privacy and protection of your personal information and apply similar privacy policies.
Your data may be transferred to partners who host websites and to third parties who assist us in designing and operating the website, performing services, or analyzing collected data — always in compliance with this privacy policy.
These third parties will only use the data for the specific purpose indicated and will be required to maintain the confidentiality of the information. Outside of these cases, we will only disclose your data when required by law.
8. Compliance with this Personal Data Privacy Policy
If the USER has any questions regarding this Personal Data Privacy Policy, they need only contact GIOSEPPO.
9. Modification of this Personal Data Privacy Policy
GIOSEPPO reserves the right to modify this Personal Data Privacy Policy in order to adapt it to new legislative or judicial developments. In such cases, GIOSEPPO will announce on this website the changes introduced, providing reasonable notice prior to their implementation.
10. Contact Information
GIOSEPPO invites USERS to send their comments regarding this Personal Data Privacy Policy. If the USER believes that GIOSEPPO is not complying with this Personal Data Privacy Policy, they should contact GIOSEPPO by postal mail, email, or telephone.
11. Links
To enhance the performance of our website, we may include links to third-party sites to which this privacy policy does not apply and which are beyond our control. These third-party sites must have their own independent privacy policies. Although we strive to maintain the integrity of our site, GIOSEPPO cannot be held responsible or liable for the content and activities of such external sites.
Your visit or access to these sites is therefore at your own responsibility. It is strictly prohibited to establish a link or send any content by email from any URL to the GIOSEPPO website.
12. Privacy Policy for USERS Applying for Job Positions through Teamtailor Recruitment Services
The service used to manage recruitments and streamline the hiring process (hereinafter, the "Service") is operated by Teamtailor, on behalf of GIOSEPPO, as the Data Controller (hereinafter, "we" or "us"). It is important that individuals using the Service (hereinafter, the "Users") feel secure and are informed about how we handle their personal data during the recruitment process. We strive to maintain the highest possible level of protection for personal data. Therefore, we process, manage, use, and protect the USER’s personal data in accordance with this Privacy Policy.
We are responsible for processing the personal data that Users provide to the Service, or for personal data that we otherwise collect in connection with the Service.
– When and How We Collect Personal Data
We collect personal data from Users when they:
● Submit an application through the Service or otherwise, adding personal data about themselves, either directly or by using a third-party source such as Facebook or LinkedIn;
● Use the Service to connect with our staff, adding personal data about themselves, either directly or via a third-party source such as Facebook or LinkedIn; and
● Provide identifiable data in the chat feature (available through the website that uses the Service), where such data is relevant to the application process.
We also collect data from third parties such as Facebook and LinkedIn, and from other public sources. This is known as “Sourcing” and may be carried out manually by our employees or automatically through the Service.
In some cases, current employees may make recommendations regarding potential candidates. Such employees will add personal data about these potential applicants. In these cases, the potential applicant is considered a USER under this Privacy Policy and will be informed about the processing of their data.
– Types of Personal Data Collected and Processed
The categories of personal data that may be collected through the Service include information that can identify individuals, such as names, email addresses, photographs and videos, Facebook and LinkedIn account information, answers to questions during the selection process, job titles, education, and any other information provided by the USER or others through the Service. Only data relevant to the recruitment process will be collected and processed.
– Purpose and Legal Basis of Processing
The purpose of collecting and processing personal data is to manage the recruitment process. The legal basis for processing personal data lies in our legitimate interest in simplifying and facilitating recruitment.
Personal data processed for the purpose of aggregated analysis or market studies will never be identifiable. Such data cannot be used to identify any specific USER and therefore will not be considered personal data.
– Consent of the Data Subject
The USER gives their consent for the processing of their personal data so that GIOSEPPO may manage recruitment. The USER consents to the collection of personal data through the Service when they:
● Submit an application through the Service, adding personal data about themselves, either directly or via a third-party source such as Facebook or LinkedIn; in addition, GIOSEPPO may use external search tools to add supplementary information; and
● Use the Service to connect with GIOSEPPO’s recruitment department, adding personal data about themselves, either directly or through a third-party source such as Facebook or LinkedIn.
The USER also consents to GIOSEPPO collecting publicly available information about them and compiling it for recruitment purposes.
The USER consents to the processing of the collected personal data in accordance with the following sections: “Storage and Transfer” and “Duration of Personal Data Processing.”
The USER has the right to withdraw their consent at any time by contacting GIOSEPPO at the following:
COOLSHOE, S.L.U. / Calle Marie Curie, 36, 03203, Elche, (Alicante), Spain / +34 966 060 601 / dpd@gioseppo.com.
However, exercising this right may prevent the USER from applying for a specific job or otherwise using the Service.
– Storage and Transfers
The personal data collected through the Service is stored and processed within the EU/EEA, or in a third country that the European Commission has determined to have an adequate level of protection, or is processed by providers who have entered into binding agreements that fully comply with legal requirements for transfers to third countries or other providers with appropriate safeguards to protect the rights of the data subjects whose data is transferred.
To obtain documentation regarding such appropriate safeguards, please contact us at:
COOLSHOE, S.L.U. / Calle Marie Curie, 36, 03203, Elche, (Alicante), Spain / +34 966 060 601 / dpd@gioseppo.com.
– Duration of Personal Data Processing
Unless a USER objects in writing to the processing of their personal data, we will store and process the data for as long as we consider it necessary for the purposes mentioned above.
Please note that an applicant (= USER) may be of interest for future recruitment opportunities, and for this purpose, we may store their personal data until it is no longer relevant for potential hiring.
If you, as a USER, wish for your personal data not to be processed for this purpose (= future recruitment), please contact us at:
COOLSHOE, S.L.U. / Calle Marie Curie, 36, 03203, Elche, (Alicante), Spain / +34 966 060 601 / dpd@gioseppo.com.
13. GIOSEPPO Privacy Policy for Physical Stores
· Information on Data Collection
Access to certain GIOSEPPO services and products from our Physical Stores will only be possible when clients and/or USERS provide specific categories of personal data in advance. In these cases, clients and/or USERS must provide certain personal data, which will be subject to automated (or manual) processing by GIOSEPPO as the Data Controller, in accordance with this Privacy Policy.
· Purpose of the Use of Personal Data
The purpose of processing the personal data of clients and/or USERS collected through various procedures, services, forms, and documents available in GIOSEPPO’s Physical Stores—including but not limited to—quotes, newsletters, orders, and other sales-related actions, as well as installations, measurements, warranty extensions, service conditions, returns, invoices, incident and claims management, and refunds.
Additionally, for video surveillance systems installed in GIOSEPPO’s Physical Stores, the purpose will be that described in each case, such as when:
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GIOSEPPO issues a loyalty card, collecting personal data (Name and Surname, ID/NIE/PASSPORT, postal address, email address, and phone number) provided by USERS.
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GIOSEPPO conducts sales and contracts, where the USER’s personal data will be associated with a “Customer Record” under their ownership.
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GIOSEPPO obtains images through security cameras, whose purpose is to preserve the safety of customers, employees, and facilities. These images are stored for a maximum period of 30 days, unless they must be kept longer due to an incident or legal requirement, in accordance with applicable data protection and security regulations.
Likewise, data collected from clients and/or USERS in GIOSEPPO’s Physical Stores may be used to:
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Improve the shopping experience of clients and/or USERS to ensure satisfaction.
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Analyze purchasing trends to conduct market studies or sales data analysis.
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Offer promotions to clients and/or USERS.
· Consent
Processing the personal data of clients and/or USERS requires their consent, unless another legal basis applies, such as legitimate interest or compliance with legal obligations.
The client and/or USER declares, under their own responsibility, and guarantees that the data provided to GIOSEPPO are true, correct, and belong to them. If they provide personal data of third parties, they guarantee that they have previously informed such parties about the data processing described herein and, where applicable, have obtained their explicit consent for the specific purpose of processing.
Clients and/or USERS are responsible for keeping their information and data updated to ensure accuracy. Any false or inaccurate statements or damages resulting from the provided information will be the sole responsibility of the clients and/or USERS.
The legal basis for processing personal data provided through GIOSEPPO’s Physical Stores and/or video surveillance systems will depend on the specific case and may include: the explicit consent obtained from the client and/or USER for each processing purpose, fulfillment of contractual obligations, execution of pre-contractual measures requested by the client and/or USER, or legitimate interest.
The client and/or USER may revoke their consent at any time without affecting the lawfulness of the processing carried out prior to withdrawal.
· Rights of Clients
Clients and/or USERS interacting through GIOSEPPO’s Physical Stores, as well as through electronic means, may exercise their rights of access, rectification, erasure, objection, restriction of processing, portability, transparency, and cancellation regarding the data collected, as described in this Privacy Policy.
These rights may be exercised by submitting a written and signed request to GIOSEPPO, stating the reason for the request, either by email to dpd@gioseppo.com or by postal mail to C/ Marie Curie, 36, 03203, Elche, (Alicante), Spain.
Requests sent by email must originate from the registered email address of the requester. To ensure identification, all requests must include a copy of a valid ID/NIE/PASSPORT.
If clients and/or USERS believe that their data have been improperly processed, they have the right to file a complaint with the Spanish Data Protection Agency (AEPD) — C/ Jorge Juan, 6, 28001 Madrid // www.aepd.es.
· Security Measures
GIOSEPPO is committed to complying with current legislation on personal data protection and to upholding the principles of transparency and fairness. GIOSEPPO pledges to maintain the confidentiality of the personal data provided by USERS and to use them only for the purposes stated.
The company also undertakes to safeguard such data and to adopt all necessary technical and organizational measures to ensure an adequate level of security, in compliance with Article 32 of the GDPR. These measures include preventing alteration, loss, or unauthorized processing or access — thereby protecting the confidentiality, integrity, and availability of the information — and limiting data access to authorized individuals only.
However, clients and/or USERS are informed that such security measures are not infallible or invulnerable.
· Contact for Inquiries
If you have any questions about your personal data rights as a client and/or USER, or if you wish to make an inquiry related to this Privacy Policy, you can contact GIOSEPPO at +34 966 060 601 during the Customer Service hours: Monday to Friday, from 9:00 to 14:00.
· Loyalty Cards
The necessary data will be collected through a physical registration form provided by GIOSEPPO, which must be completed with personal details to formalize enrollment.
The data provided by the client and/or USER for obtaining and using the loyalty card will be processed by GIOSEPPO for the purpose of managing their participation in the program and enabling them to benefit from discounts, points accumulation, and other related promotions.
Processing of this information is based on the client’s consent when registering for the loyalty program and accepting its terms.
GIOSEPPO will retain the client and/or USER’s data for as long as they remain enrolled in the program.
· Security Cameras
Clients and/or USERS will be informed that they are being recorded by security cameras through visible signage.
The video surveillance system installed in GIOSEPPO’s Physical Stores is used to ensure the safety of clients, USERS, and employees, as well as to monitor employee compliance with labor obligations arising from their relationship with the company.
GIOSEPPO is committed to maintaining the confidentiality of personal data collected through video surveillance and to processing such data in accordance with the stated purposes, as well as to adopting all necessary measures to prevent alteration, loss, unauthorized access, or misuse, as required by data protection regulations.
Nevertheless, clients and/or USERS are informed that these security measures are not unbreakable or invulnerable.
· Contact Information for Promotions
GIOSEPPO will retain the client and/or USER’s personal data for as long as their subscription remains active. They may unsubscribe at any time. Once unsubscribed, such data will be deleted from our database, except where legal retention obligations apply.
The legal basis for data processing is the explicit consent of the client and/or USER, which may be withdrawn at any time
